drcliff
This error occurs after a system crash and can be easily fixed by using outlook resetnav option which clears and regenerates the Navigation Pane
Workaround
Start -> Run -> Outlook /resetnavpane
After you execute the resetnav switch Microsoft Office Outlook will launch with out problems.
If this workaround still does not work for you, you can create a new profile from the beginning.
Comments
35 comments
September 11, 2009
This did nothing for me. Does it work with Outlook 2007?
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September 12, 2009
Yes it works and tested with Outlook 2007. If this does not work for you try to create a new profile and import your mails and contacts from backup.
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September 18, 2009
Hello Ralph,
It seems that I had a type mistake in the above post which has now been fixed.
Please let me know of any issues
Regards,
Glafkos
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September 19, 2009
Worked great thanks!!!!
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September 22, 2009
Yes it works this is the 2nd time i used it
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September 22, 2009
This works fantastic. This is the 2nd time this has happened to me and the 2nd time this worked.
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September 28, 2009
Thanks saved me hours of frustration. It worked atraight away.
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October 5, 2009
perfect! i was ready to uninstall and reinstall…and even rebuild harddrive. this was a second to solve. thank you!
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October 5, 2009
You are welcome
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October 9, 2009
THANK YOU!!! I came across your tip but yours was different from the others that stated after RUN > outlook.exe/resetnavpane. So I tried with your tip using outlook(space)/resetnavpane. Bingo! It works.
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October 10, 2009
Fantastic, I am not very good with IT and was at a total loss after a power failure caused a UPS to fail before the computer could shut down. Outlook was open at the time of the power failure and when I tried to start outlook again after power was restored it refused to open !!! Your remedy is a life safer I used in with outlook 2007 Thanks!
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October 15, 2009
This only worked for me when I cut and pasted the Outlook /resetnavpane in the Run box. Thank you!
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October 21, 2009
Fantastic, it works fine now. Thanks. Safe the trouble to reinstall.
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October 22, 2009
Thank you!!!!!!!!
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October 26, 2009
Fantastic I have got Outlook back up and running. Only problem now is that I have lost all previous emails and apppointements that I had stored in Outlook. How do I get these back?
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November 9, 2009
Great! Good Tip!
Fisrt day with Windows 7 (a good performance) and W/Update gave me many Office updates. Boom… blue screen. Thought of Murphy.
Then the Outlook cannot start message. What a relief that this tip worked. Thanks. -Eric
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December 9, 2009
I have spent 2 days trying to fix this problem. Finally stumbled on this solution outlook(space)/resetnavpane – bingo. Worked straight up. Microsoft wanted to charge me $120 to speak with a consultant. Thanx for the tip!
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December 10, 2009
Outstanding!!!!! Thanks so much. I had this problem last night and you saved me from going out in the Chicago Snow today.
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February 11, 2010
That is awesome, thank u V Much.
Been trying to fix my self with repairs and other things. Do this one reset and wa-la! Brilliant, thanks.
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March 3, 2010
Wow…you saved me hours of trying to figure this problem out. Saved me from uninstalling and then reinstalling again. THANKS A BUNCH!!!
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March 10, 2010
it worked for me
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March 25, 2010
Thanks for the tip! Saved me from a very angry end user.. cheers!
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April 5, 2010
Outlook does start again however after a few secs….application crash outlook stopped working…close the program
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April 10, 2010
This is very great! It works perfectly well in Window XP and MS Office 2007.
Thanks very much!
SOJ
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April 11, 2010
Well done!
Worked for me with Windows 7 / Outlook 2007
Thank You
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May 10, 2010
Worked for me.
Opened cmd windows.
Navigated to d:\program files\microsoft office\office12.
Ran “outlook.exe /resetnavpane”.
Opened Outlook.
Voila!
Thank you!!
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May 13, 2010
This did not work for me. Running Outlook 2007 on Windows 7. Any other fixes?
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Tim Reply:
May 27th, 2010 at 3:39 am
try again with the space…..worked for me “outlook(space)/resetnavpane”…running same …Outlook 2007 on Windows 7
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May 13, 2010
Nevermind, I fixed it by finding the file: scanpst.exe and running it. Now it’s working.
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May 15, 2010
Thanks fot that, this problem even had my computer guy stumped.
The SPACE is real importasnt.
outlook(space)/resetnavpane
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May 16, 2010
I tried outlook.exe/resetnavpane without success. Your suggestion of adding
The SPACE is real importasnt.
outlook(space)/resetnavpane – works where other suggestions did not.
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May 20, 2010
Cheers, thanks for that. The fix worked a treat!
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May 27, 2010
OMG…was about to throw the computer out the window…..”outlook(space)/resetnavpane” worked GREAT….I’m running Outlook 2007 on Windows 7.
Thanks!!!!
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June 23, 2010
running outlook /resetnavpane worked like a charm for Outlook 2007 and Windows 7. Thanks for the assist!!!!!
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June 30, 2010
Ure a star and saved me a lot of problems, many many thanks!
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